Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Pebble Stream Pte Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our art tour services, and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy aims to give you information on how Pebble Stream collects and processes your personal data through your use of this website, including any data you may provide through this website when you book a tour, sign up to our newsletter, or contact us.

Controller

Pebble Stream Pte Ltd is the controller and responsible for your personal data (collectively referred to as "Pebble Stream," "we," "us," or "our" in this privacy policy).

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +65 6688 8899
• Address: 10 Bayfront Avenue, #02-15, Marina Bay Sands, Singapore 018956

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: first name, last name, username or similar identifier
• Contact Data: email address, telephone numbers, billing address
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
• Usage Data: information about how you use our website, products and services
• Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences
• Tour Preference Data: information about your art interests, preferred tour types, group size, and special requirements

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct Interactions

You may give us your Identity, Contact, and Tour Preference Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• book our art tour services
• subscribe to our newsletter
• request marketing materials
• give us feedback or contact us

Automated Technologies or Interactions

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation

Purposes for Which We Will Use Your Personal Data

6. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

• Gallery Partners: We share necessary information with galleries and art venues to facilitate your tours
• Service Providers: We use third-party companies to provide services such as payment processing, email delivery, and website analytics
• Professional Advisers: Including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services
• Regulators and Other Authorities: As required by law or to protect our rights

7. International Transfers

Some of our external third parties are based outside Singapore. Whenever we transfer your personal data out of Singapore, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

10. Your Legal Rights

Under Singapore's Personal Data Protection Act (PDPA), you have rights in relation to your personal data:

• Right to Access: Request access to your personal data
• Right to Correction: Request correction of your personal data
• Right to Withdraw Consent: Withdraw consent where we are relying on consent to process your personal data
• Right to Portability: Request the transfer of your personal data to you or to a third party

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

12. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

13. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

14. Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please contact us:

• Email: [email protected]
• Phone: +65 6688 8899
• Address: 10 Bayfront Avenue, #02-15, Marina Bay Sands, Singapore 018956